FAQ
What types of products does Beausmi offer?
Beasumi.com features a carefully curated selection of beauty essentials — from skincare and cosmetics to haircare, tools, and wellness items. We choose products that align with quality, innovation, and everyday beauty needs.
How long does shipping usually take?
Shipping times depend on your location and the products you choose. When placing an order, we provide an estimated delivery window at checkout. Once your order ships, you’ll receive a tracking number so you can follow along.
Can I cancel or edit my order after it’s placed?
Because orders begin processing right after they’re placed, we generally can’t accept edits or cancellations. Please double-check your order details before you finalize your purchase on Beasumi.com.
Do you accept returns or exchanges?
Returns and exchanges are limited, especially for items that cannot be resold once opened. We strongly encourage you to review all product information, such as descriptions and ingredients, before completing your purchase.
What should I do if my order arrives damaged or incorrect?
If your order arrives damaged, incorrect, or some items are missing, please contact our support team right away. Provide your order number and, if possible, photos. We will assess the situation and help identify the best resolution.
How can I track my order?
After your order ships, you will receive a confirmation email with a tracking link. You can use that link to check the status and location of your package anytime.
Are your products made in-house?
We partner with a curated network of trusted suppliers who help us bring Beausmi designs to life with consistent quality and craftsmanship. Every item is selected, tested, or customized to meet our brand standards before being offered on our website.
Do you restock sold-out items?
Yes — we work to refresh inventory regularly. If an item you want is currently out of stock, you may be able to sign up for a restock alert on its product page.
How can I contact Beausmi customer support?
You can get in contact with us via our Contact Us page.
Do you offer discounts, promotions, or loyalty programs?
We periodically run special promotions, offer limited-time discounts, and share exclusive deals via our newsletter. Sign up for the Beasumi.com newsletter or follow us on social media to stay in the loop.