At Beausmi, we want every customer to have a dependable and enjoyable shopping experience. Each order is prepared and processed quickly to ensure timely delivery, so we encourage customers to review product details carefully before completing their purchase.

Once an order is submitted, it enters processing right away. Because of this, cancellations or order changes are generally not available. Returns are limited, especially for beauty items that cannot be resold once opened due to hygiene and safety standards. We appreciate your understanding and recommend confirming shades, sizes, and product types before checking out.

If there is an issue with your order, such as receiving the wrong item, a damaged product, or an incomplete shipment, please contact Beausmi support promptly. Our team will review the situation and work with you to find the most appropriate solution. We are committed to making sure concerns are handled with care and fairness.

Payment processing timelines may vary depending on your bank or payment provider if an exception is approved. Any available resolution will be processed to the original payment method.

Beausmi is always here to assist. If you experience a problem or have questions about your order, reach out to our support team with your order details, and we will be happy to help.